Please enter the following information to authorize your repair(s)
TERMS OF SERVICE/ESTIMATE
IMPORTANT: ESTIMATES ARE BASED UPON A PRELIMINARY INSPECTION OF YOUR PRODUCT. UPON COMPLETE INSPECTION, IF THE COST OF SERVICE WILL EXCEED THE ORIGINAL ESTIMATE, NIKON INC. (“NIKON”) RESERVES THE RIGHT TO ISSUE A REVISED ESTIMATE.
SHIPPING METHOD: NIKON will determine the method of shipping for the return of product unless otherwise requested and paid for by the customer.
REFUSED ESTIMATE/NO COMMUNICATIONS: If an Estimate is refused by the customer, or NIKON has had no communications regarding the Estimate with the Customer for 45 days (collectively, a “Refused Estimate”), then the customer’s product will be returned unrepaired to the customer and a shipping and handling fee will apply and be charged to the credit card or other method of payment provided by the customer.
ABANDONED PRODUCT: In the event of a Refused Estimate the customer must within 90 days after NIKON’s request provide NIKON with a credit card or other method of payment for the return shipping and handling fee. Upon the expiration of that 90 day period the product will be deemed abandoned by the customer and will become NIKON’s property and may be disposed of by NIKON in our sole discretion.
90-DAY SERVICE LIMITED WARRANTY: NIKON warrants that the service performed by NIKON under this Estimate will be free from defects in material and workmanship for a period of 90 days from the date of the service. During such period, NIKON will service without charge any defect in material or workmanship in the service.
THIS SERVICE LIMITED WARRANTY EXTENDS TO THE ORIGINAL SERVICE CUSTOMER ONLY AND IS NOT ASSIGNABLE OR TRANSFERABLE.
THIS SERVICE LIMITED WARRANTY WILL NOT APPLY TO THE FOLLOWING:
Damage caused by misuse, abuse, abnormal use, alteration, negligence, accident, batteries, memory cards or film left in camera and/or by the use of unauthorized replacement parts and/or service performed by unauthorized personnel.
THIS SERVICE LIMITED WARRANTY IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE PROVIDED, HOWEVER, THAT IF THE DISCLAIMER OF IMPLIED WARRANTIES IS INEFFECTIVE UNDER APPLICABLE LAW, THE DURATION OF ANY IMPLIED WARRANTIES ARISING BY OPERATION OF LAW SHALL BE LIMITED TO 90 DAYS FROM THE DATE OF THE SERVICE OR SUCH LONGER PERIOD AS MAY BE REQUIRED BY APPLICABLE LAW. IN NO EVENT SHALL NIKON BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, RELATED TO ANY SERVICE PERFORMED BY NIKON, EVEN IF NIKON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW (A) LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR (B) THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO THE CUSTOMER. THE WARRANTY HEREIN GIVES THE CUSTOMER SPECIFIC LEGAL RIGHTS AND THE CUSTOMER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
In order to obtain service under this service limited warranty during the 90 day period, the customer may visit www.nikonusa.com/service, place the cursor over “Support” and follow the prompts to request “product repair”, or call 1-800-645-6687 toll free in which case you will be given the address of the appropriate NIKON authorized service facility, and then you must send (a) the product, (b) a copy of the NIKON service invoice, and (c) a brief statement of the problem that is sought to be corrected along with postage, shipping, and insurance costs prepaid to that NIKON authorized service facility. Please note that if the requested service is not covered under this service limited warranty, NIKON will issue an Estimate to the customer for the cost of such service.
A buyer of this product in California has the right to have this product serviced or repaired during the warranty period. The warranty period will be extended for the number of whole days that the product has been out of the buyer’s hands for warranty repairs. If a defect exists within the warranty period, the warranty will not expire until the defect has been fixed. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the defect and the buyer notifies the manufacturer or seller of the failure of the repairs within 60 days after they were completed. If, after a reasonable number of attempts, the defect has not been fixed, the buyer may return this product for a replacement or a refund subject, in either case, to deduction of a reasonable charge for usage. This time extension does not affect the protections or remedies the buyer has under other laws.